Order Processing
Orders are typically processed within 1–2 business days. Orders are not processed or dispatched on weekends or public holidays. You will receive confirmation once your order has been prepared for dispatch.
Legal
Shipping Policy
This Shipping Policy explains how we handle the delivery of orders. If you have any questions before or after placing an order, please get in touch and we'll be happy to help.
Last updated: 24 July 2026
Delivery Areas
We currently deliver within the United Kingdom. If you would like to enquire about delivery to another location, please contact us and we'll let you know whether it can be arranged.
Delivery Times
Once dispatched, standard delivery within the UK usually takes 2–5 business days, depending on your location and the carrier. Estimated timeframes are provided as a guide and are not guaranteed.
Shipping Costs
Any applicable shipping costs are confirmed at the point of order. Costs can vary depending on the size and weight of the items and the delivery destination.
Delays
Occasionally, delivery may be delayed due to circumstances outside our control, such as carrier issues or adverse weather. If your order is significantly delayed, please contact us and we will do our best to assist.
Shipping Questions
For any questions about delivery, please contact us at grwcgh@gmail.com and we'll be glad to help.